Large B2B software vendors are transforming their customer success organizations to provide more and better…
Chandra is Fuel By McKinsey’s senior partner. Chandra also advises other clients on business transformations by helping them define new product-development road maps, setting effective go-to-market strategies, and shaping high-level corporate strategy. Before joining McKinsey, he was a Java architect and a tech-industry account director. Chandra is passionate about the impact of technology trends on global business practices, and frequently speaks on the topic at conferences and panels in the United States and India.
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